This package, tailored especially for businesses with any number of computers, offers an enhanced level of flexibility and responsiveness, with targeted response times.

The subscription includes:

• Telephone support (national/local rate) from 8.00 am to 6.00 pm
• Remote Access support from 8.00 am to 6.00 pm
• Advice on buying hardware, software and consumables
• Advice on upgrades for your hardware, software and peripherals
• Help with manufacturers in case of hardware failure
• Help with your ISP
• A manual, full of good advice and useful information

...plus

• A quarterly e-newsletter
• Regular ‘how to’ notes for you to keep
• Information on ISPs
• A dedicated members’ area on the TPCSC website, containing information,
  software updates and e-newsletters
• Reduced Call-Out charges
• Reduced Send-In charges
• Priority telephone support
• Priority Call-Out
• Priority update service
• Fixed response times

This service provides up to one hour per month per computer of Remote Access support. Unused time can be applied to other machines or carried forward.